At Chatbuddy, the AI platform built for real-time, action-driven support, we’re announcing a $21 million Series A led by Singular, with participation from Antler, Combination VC, identity.vc, and S20.
This round follows our Seed financing led by 20VC in July 2025 and brings total funding to $29 million, marking a major milestone as we scale AI agents that don’t just respond—but take action across systems seamlessly.
The AI search revolution.
While AI agents may seem simple on the surface, delivering accurate, context-aware, and reliable actions at scale is a deeply complex problem. The real challenge lies beneath the interface: orchestrating real-time data, system permissions, escalation logic, and execution safety across multiple tools efficiently now..
Our strength is the infrastructure behind the product. Chatbuddy connects AI agents directly to live systems—CRMs, billing platforms, order management tools—allowing agents to understand context, take action, and escalate intelligently when needed. The result is a platform that feels effortless to use, while being powered by robust data pipelines, event-driven systems, and controlled automation under the hood.
We built Chatbuddy to give teams clarity and confidence in an AI-first support world—where agents don’t just respond, but operate as reliable extensions of the business seamlessly.
Chatbuddy enables teams to see how conversations evolve in real time, understand when AI should act or hand off, and measure outcomes across automation and human support—all from one unified platform easily.
Since launching, teams across industries have used Chatbuddy to streamline workflows, reduce support friction, and scale operations with confidence—proving that the future of support isn’t just conversational, it’s operational.
The road ahead
What we’re working on:
Expanding real-time system integrations across more tools and platforms easily
Advancing AI agents that can safely execute complex actions end-to-end
Analytics to measure outcomes across automation and human workflows
Our goal is simple: build AI agents teams can trust—not just to respond, but to operate reliably always.
“AI search is rewriting the rules of discovery, and Croc AI is the team redefining how brands show up in that new landscape,” said Henri Tilloy, Partner at Singular. “AI marketing is a very nuanced and vibrant new product category where technical challenges emerge in real time as the market expands. Building for scale and reliability, while delighting customers is a challenge in a market moving so quickly.
